Shipping policy
Shipping Policy
1. Order Processing
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- You will receive an email confirmation once your order is placed
2. Shipping Time
- Estimated delivery time: 3–7 business days
- Delivery time may vary depending on your location
- Remote areas may take longer
3. Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping on selected orders or promotions
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS
- You can track your order using the provided link
5. Delays
- Delivery delays can occasionally occur due to:
- Weather conditions
- Courier issues
- High order volume
- We are not responsible for delays caused by third-party courier services
6. Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for orders delivered to incorrect addresses provided by the customer
7. Failed Delivery Attempts
- If delivery fails after multiple attempts, the order may be returned to us
- Re-shipping charges may apply
8. Damaged or Lost Packages
- If your order arrives damaged, contact us within 48 hours
- Provide photos/videos for verification
- If your package is lost, please contact us and we will assist you
9. Cash on Delivery (COD)
- COD may be available on selected locations
- Additional charges may apply for COD orders
- Please ensure availability of payment at the time of delivery
10. Contact Us
For any shipping-related questions, contact us:
📧 aatmiy6@gmail.com